Today was a day of trainings for work. I had to go to two "mandatory" trainings. One was from 9am-11am, the second was from 1pm-4pm, with a "non-paid" lunch period in between. The first one was for "hospitality" training and the second was "supervisor" training.
The first one was a little interesting. Its a new thing they are trying this year. They are starting with building supervisors and up with training then how to be more hospitable to the guest, and its up to us to pass the information down to the people under us. Its a park wide process that is starting with the three departments that interact with the most guests, Guest services, Foods, and Rides.
They were doing free subs for employee appreciation day. The sign had said that all scheduled part time employees could enjoy the free subs. I had called earlier in the week and talked to someone in the Foods Office, and was told that since I was scheduled for two mandatory trainings I was allowed to go to get the free sub. Well, there was PIAA basketball in the old arena, which is where the room was that they had the free subs. So I had to argue with security to get them to let me in so I could get my free sub. They were trying to insist that trainings didn't count as on duty, and that since I wasn't in uniform they couldn't let me in. So I informed them of what the foods office told us, and he still didn't want to let me in, and I told him that if he kept arguing I would just go around back to the foods office and come in through there. So he decided to just let me in since i could get in that way anyway.
The second training just for the Foods Department supervisors was basically the same training they have every year. Of course they updated us on the new policies for this year, and any new changes for this year. We got the speech of the "zero tolerance" policy for theft, and again they are saying any theft no matter how small will be prosecuted. They are going to be starting a new "zero tolerance" policy for uniforms this year. If you come in out of uniform, you will get written up even after the first offense. You will have the choice then of either going to wardrobe to get what you are missing, or to go home. If a supervisor doesn't write a person up for the violation, and a hire supervisor sees it, the supervisor who over looked the violation will also get written up. After three violations you will get a 3 day suspension and be put on termination review. If you have another violation after that you will be fired. If the kids that get hired this year are anything like last year, we will be firing over half the staff within the first two weeks.
Saturday, March 7, 2009
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